Can credit collection companies call my family members?

Generally, credit collection agencies may only call a family member, who doesn’t live with you, one time to ask for location information only.  They are absolutely not allowed to discuss the debt with your family member or any third party.  However, if a credit collection agency leaves a message on the voicemail or answering machine of third-party you should document it right away. This could be a violation of state and federal credit collection laws.